Systems Technical Support Analyst

 

 

Profile: Systems Technical Support Analyst (Full time, Permanent Position)

Company Name: 2745199 Ontario Inc. O/A Banananetic

Location: 1460 The Queensway, Etobicoke, ON, M8Z 1S7

Salary: $30.10 per hour/30 hr per week; overtime: $45.15 after total of 44 hours in a week

Personal Suitability:

Organized, Flexibility, Reliability, Excellent oral communication, Effective interpersonal skills, Excellent written communication

Job Description:

• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Identifying the nature of the hardware, software, or networking issue.
• Providing the customer with resolution choices.
• Installing new hardware systems, software upgrades, or networking cables.
• Fixing any software or hardware issues.
• Providing minor technical or operational training
• Provide business systems, network and Internet support to users in response to identified difficulties

Education and Experience: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience

How to Apply: Please email your resume along with contact details @: Info@banananetic.ca

Website: www.banananetic.ca

Contact Information: +1-437-373-5586