Job Title: User Support Technician (NOC 2282)
Position: Permanent and Full Time
No of Vacancies: 2
Terms of Employment: Permanent, Full Time, Overtime, Day, Weekend
Anticipated Start Date: As soon as possible
Work Address: # Unit 204- 2567 Victoria Street, Abbotsford BC V2T 2T4
Wage rate: $30.00 - $32.00 per hour, for 37.50 hours per week
Benefits: Relocation expenses & medical insurance for first 3 months covered by employer, if required.
Education: High School require, college diploma an asset
Experience: 1 Year to less than 2 Years of experience
Languages: English
Job Duties:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.
- Consult user guides, technical manuals and other documents to research and implement solutions.
- Reproduce, diagnose, and resolve technical problems encountered by users.
- Provide advice and training to users in response to identified difficulties.
- Provide business systems, network, and Internet support to users in response to identified difficulties.
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- Participate in the redesign of applications and other software.
- May supervise other technical support workers in this group.
Essential Skills: Oral communication, working with others, Problem solving, Decision making, Critical thinking, Continuous learning.
Employer: Techno Way Installation Ltd.
How to apply:
By Email: technowayinstallation01@gmail.com
By Mail: # Unit 204 2567 Victoria Street, Unit 204, Abbotsford BC V2T 2T4