ADVERTISEMENT

Hotel Managing Supervisor

 

 

Company Summary: With more than 40 years of experience creating memorable vacation experiences for our valued members, VI is in a unique position to make your dream vacations come true. From your first call to plan your vacation, to the ‘welcome home’ you receive upon arrival, you will be embraced by VI’s commitment to service and quality. We are currently looking for a skilled and efficient Hotel Managing Supervisor to join our team to oversee the work of hotel clerks, customer service, administration and other staff for our European-style inn “The Clock Tower” located in Whistler, BC.

Company Operating Name: VI Resorts

Business Address: 4341 Village Ln, Whistler, BC V8E 1E4

Job Summary:

The Hotel Managing Supervisor will be responsible for overseeing the overall operations of the hotel in particular the hotel clerks, customer service and administrative staff. Our ideal candidate has proven management experience with strong administrative and customer service skills.

Job Title: Hotel Managing Supervisor

No. of Positions:  1

Job Description and Duties:

• Organize, delegate and evaluate the work of hotel staff
• Determine labour requirements, schedule staff and approve time-off requests
• Evaluate operations and resolve operational issues
• Establish administrative protocols and ensure the are adequately followed
• Responsible for recruiting, hiring and supporting the development of staff
• Ordering inventory, equipment and supplies required for departmental operations
• Co-ordinate the flow of information internally
• Respond to telephone and electronic enquiries from customers, third parties and internal departments
• Arrange for third party services such as for maintenance and repair work
• Set up and maintain internal information filing systems
• Support sales, customer service and business development activities
• Prepare documentation such as reports, promotional materials and internal templates
• Involved in organizing and promoting special offers, deals or promotions
• Other related duties as required by management

Terms of Employment: Permanent Full Time, Long Term

Hours of Work: 30 hours per week 

Wages:  $22.00 per hour

Overtime: One and one-half times the regular wage rate as per provincial regulations 

Anticipated Start Date of Employment:  As soon as possible

Education, Experience and Language Requirements:

• Completion of Secondary School required
• Post-Secondary education related to business or hospitality management is an asset
• Two years of management or supervisory experience is required
• Able to speak, read and write in English

 Additional Skills and Other Requirements: 

• Ability to develop and sustain cooperative working relationships with co-workers, contractors and company management
• Ability to anticipate, troubleshoot and solve problems
• Effective interpersonal skills
• Flexibility and Judgement
• Must be reliable and organized
• Must be available for all hours of operations and shifts including overtime and weekend work as required
• Team player
• Attention to detail.
• Work under pressure

Preference given to applicants who are Canadian citizens, Canadian Permanent Residents, New Immigrants, Indigenous Persons / Aboriginals, Visible Minorities and Vulnerable Youth.

If this opportunity interests you, and you meet all of the above requirements, please submit your resume and a cover letter by email to theclocktowerwhistler@gmail.com or by mail at 4341 Village Ln, Whistler, BC V8E 1E4. Only qualified candidates will be contacted.

We thank all applicants for their interest in the position; however, only those selected for interviews will be contacted.