Front Desk Agent- NOC 6525

 

 

Job description:

As Front Desk Agent, your duties may include but not limited to ;

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Provide general information about points of interest in the area
• Investigate and resolve complaints and claims
• Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms
• Maintain an inventory of vacancies, reservations and room assignments
• Follow emergency and safety procedures, Clerical duties (i.e. faxing, filing, photocopying)
• Answer telephone and relay telephone calls and messages
• Provide customer service, Handle wake-up calls
• Assist clients/guests with special needs

Education Requirement: Secondary (high) school graduation certificate

Work Experience: 1 year to less than 7 months

How to Apply:

By email: labinnjobs@gmail.com